In the best laid plans episode, Chris covers the topic of planning and, more specifically, planning for the business year ahead. Chris gives a detailed breakdown of how he has evolved his own hiring process by moving from a skills-based binary evaluation to a more humanizing approach. It is Chris’ goal to evaluate and identify hard-working, passionate employees whose choices are focused on innovation and how best to serve clients. He also talks about the ever-changing nature of business and how this affects his ability to plan. Chris and his team utilize technological tools such as BigTime, JIRA, Zoom and Slack to track their time, progress, and projects. Finally, he explains why his planning process is broken down into individual weeks, months and quarters. In the related episode "Focus on the 22 Percent" he discusses how he utilizes and prioritizes his time in relation to his commitments using the 22% rule.

As a passionate entrepreneur and digital marketer , Chris loves taking businesses to the next level. He's the President and partner at Juhll.com, a full-service digital marketing agency and founder, operator and investor in Banks.com, a financial online market place.

• 01:16 – The approach Chris takes to planning a new business year
• 05:26 – The importance of having a clear vision in the hiring process
• 06:38 – Why Chris has shifted from evaluating candidates from their skills and qualifications to who they are as human beings
• 11:48 – Developing ways to identify the best candidates
• 14:29 – The old hiring process that Chris’ team used to employ
• 16:11 – How Chris determines hiring capacity
• 20:05 – The different tracking systems Chris and his team utilize
• 24:13 – What it takes to work at Juhll
• 25:52 – Chris talks about the importance of standardizing methods and frameworks
• 28:39 – Chris elaborates on why he did not do a lot of planning for the 2019 business year  

“So, I’d rather spend two or three-weeks writing a three-page job description that is so super clear that everyone can buy into, and making sure that we do a really good job with that instead of spending three weeks interviewing people who are all the wrong fit.” (06:08)
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“I don’t care what you were amazing at.What we’ve decided to do now is we care more about the kind of human being you are, what really motivates you, what gets you up in the morning.” (08:23)
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“If they’re a good learner, and they’re eager, and they’re passionate, I guarantee you right now that it’s gonna workout.” (13:45)
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“I don’t wait until January to plan. I plan every single week, every month and every quarter.” (29:02)
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• Chris Snyder LinkedIn
• Juhll Agency